MISSION STATEMENT    The mission of the Bursar's Office is to produce accurate and timely student invoices, to collect and process payments, issue refunds, and to ensure the timely deposit of funds. We are committed to superior quality service to help our students and their families meet their financial obligations to the University. We provide accurate and immediate responses and take the appropriate actions regarding all inquiries concerning student accounts.  Through the team spirit of our operating units, we provide quality service from a dynamically deployed professional staff that is supported by the latest computerized technology. We strive to create an environment that supports all of our customers. Our students, families, administrative areas and external third parties experience a consistent, fair-minded and informed application of University policies and procedures.  It is our purpose to conduct our business transactions with the highest professional and ethical standards. This can be measured by the cost and quality of our services.         Copyright © 2000 Villanova University Last Modified November 28, 2000